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inner reviews - Sercotel  Gran Hotel Luna de Granada

Experiences

Reviews from our customers

8.7 Over 10

Excellent
Over 1522 reviews
Cleaning
8.9%
8.9
Location
8.4%
8.4
Services
8.8%
8.8
Staff
9.0%
9.0
Price
8.5%
8.5
1522

Opinions

PACILIO, GRACIELA ESTHER

en, Jan. 10, 2016, 3:51 p.m.

Valoración del cliente

To improve

It was fantástico, just a thing, The views through The window did not very good. The service were excellent.

Hotel's reply

Dear Esther, thank you for your stay in our hotel and for your opinión. We have rooms with views to the city, to another buildings, to "Corte Inglés", to the highway... If you return, please tell us and we will try to show you before several rooms. Best Regards. Sercotel Gran Hotel Luna de Granada Manager

BARBOSA DA CRUZ, FERNANDO

en, Dec. 25, 2015, 1:25 a.m.

Valoración del cliente

To improve

It would be nice to revue the temperature in all hotel public spaces and room because we found much too hot. Great breakfast. Congratulations for the good decoration taste in general. Keep up the good work. Salutaciones Teresa gavinho

MARTINEZ, ERNEST ANTHONY

en, Dec. 21, 2015, 7:45 p.m.

Valoración del cliente

To improve

Excellent hotel,big rooms,very friendly staff

JUNQUEIRA BARCELLOS, FILIPE BARCELLOS

en, Dec. 19, 2015, 8:36 p.m.

Valoración del cliente

To improve

Perfect stay

TUR JUAN, FRANCISCA MARIA

en, Dec. 17, 2015, 8:51 a.m.

Valoración del cliente

To improve

El Desayuno amplio y bueno. El personal amable, especialmente el botones !La situación del Hotel aceptable en un barrio tranquilo. No aceptable para un Hotel de 4 estrellas ,tal como se vende es: La calidad de las camas. Falta de los endredones ,solo había 2 mantas baratas ! Dormir ha sido de 3 estrellas y no de 4 ! En tres días se ha limpiado la habitación Solo el último día ! Nos alojamos en Hoteles de 4 y5 estrellas principalmente por la calidad de camas y su ubicacion ! Volveremos a GRANADA porque es bonito y agradable !!!!!,

MALDONADO MONTANO, JUANITA GABRIELA

en, Dec. 8, 2015, 3:17 a.m.

Valoración del cliente

To improve

All the staff went out of the way to make our stay a pleasure. I would highly recommend this hotel to anyone visiting granada.

Hotel's reply

Dear Mrs. Maldonado. Thank you for your stay in our hotel. It´s a pleasure for us your positive comments. We await to see you in the future. Sercotel Gran Hotel Luna de Granada Manager.